Cyclescheme Retail Knowledge Base
  • Knowledge Base
  • Retail Answers
  • Redeem a Certificate

Quotations

  • Does the customer need a quote?
  • Where can I find a quote form?
  • Can a customer purchase a bike on Cyclescheme & Retail Finance?
  • Can a customer use their order confirmation to pay for a bike?
  • Can a customer apply for a value, rather than a specific bike?
  • Can a certificate value be changed?
  • How do I identify the certificate limit a customer can request?
  • Can customers go beyond the certificate limit?
  • How much will the customer actually pay?
  • Can the customer extend another year and pay the required amount in instalments?
  • What accessories are available through Cyclescheme?
  • Can a customer get more than one bike?
  • Should delivery costs be included on quotations?

Categories

  • B2B
  • Certificate Redemption
  • Citrus Lime + Cyclescheme eCommerce Platform Feature
  • Customer end to end process
  • Cyclescheme new redemption process: Feb 2022
  • Employer Registration
  • New Stores
  • POS
  • Treating Customers Fairly
  • Events
  • Store admin
  • Revised Cycle to Work Guidance
  • Payments
  • Quotations
  • Return of equipment
  • Customer End of Hire explained
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