Can a customer underspend on their certificate?
- Cyclescheme certificates redeem in full, in one transaction.
- Retailers are then paid in full (less commission).
- It is therefore essential that retailers ensure the customers bike/equipment package equal the full value of the certificate.
- More information on certificate value can be found on this article: https://retailhelp.cyclescheme.co.uk/article/345-can-a-certificate-value-be-changed