I'm having trouble completing an online Cyclescheme order

• Cyclescheme orders that have come through your ecommerce site cannot be completed by the Cyclescheme B2B.
• These orders must be completed via your CLOUD POS.
• Please see this guide, created by Citrus Lime on how to correctly process orders: https://howto.citruslime.com/cyclescheme/accepting-cyclescheme-certificates-on-your-ecommerce-site
• If you still cannot process an order, please contact either info@cyclescheme.co.uk or success@citruslime.co.uk .