How would this work for my customers?

  • Participants shop online at a Cyclescheme and Citrus-Lime retailer and build their ideal cycle commuting basket. At checkout, the participant completes their details, chooses a delivery option, selects ‘Pay with Cyclescheme’ and adds their Certificate Number and Redemption Code. 
  • If a participant adds an item not eligible under the Cycle to Work scheme, an error message will appear advising them to amend their basket. This message links to Cyclescheme FAQs for more guidance. 
  • If a participant isn’t spending their full Cyclescheme Certificate amount, a message will appear and highlight the underspend. This encourages the participant to spend more with the retailer. The customer can amend their order or choose to continue.  
  • Take a look at this document for more information.
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