How long does it take for a certificate to be issued?

  • On average it takes 3-10 days from the point of request to your customer receiving their Certificate.
  • This can however vary based on the employer scheme set up and some external variables. 
  • Larger organisations can sometimes take slightly longer due to using benefits providers or having specific 'enrolment windows'.
  • Any queries should be directed to Cyclescheme and we will be able to support. 
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