Is adding funds (also known as topping up) allowed?

  • No, customers are not able to 'top up.'
  • The total value of your customer's Cyclescheme package must not exceed the value of their certificate.
  • This change was implemented when the Department for Transport revised the Cycle to Work guidance in 2019. More can be found on this in the 'Revised Cycle to Work Guidance' section of knowledge base.
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